SF WiFi offers 24×7 guest wireless technical support services

SF WiFi offers 24×7 guest wireless technical support services

Our toll free 888 number allows your guest to reach live west coast technical support expert 24x7x365

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24×7 Guest Support Services Include:

  • 24×7 network monitoring
  • Guest WiFi configuration help
  • SSID configuration help
  • Login difficulties
  • Location of specific coverage issue or outages
  • Email issues. Provide the guest with the settings needed to send and receive email over a wireless connection using the most common email programs.
  • VPN issues. Provide help to set up a new VPN connection using the most common guidelines
  • If network outages are detected support will escalate ticket to repair issue

Monthly reports can provide detailed:

  • Calls handled
  • Average queue
  • Average call length
  • Case analysis
  • Executive Summary

24×7 Guest Support Services Pricing: